Meet Our Staff

Victoria E. Stephen serves as Executive Vice President and General Counsel for Compliance Hub. Since joining C/A in 2015, Victoria’s played a role in various facets of the organization, including leading our team of hotline attorneys and compliance officers, developing new products for members, and trainings, both internal and external. She was the first editor of ACCESS magazine and took a leading role in the website development team. Victoria has spoken at a number of compliance conferences and schools, and written for many national and state banker publications, including our own ACCESS magazine.

While working toward her B.B.A. in Finance from The University of Texas McCombs School of Business, Victoria developed a passion for banking and compliance during an internship with a community bank in South Texas. She continued her interest at The University of Texas School of Law, becoming a licensed attorney in the state of Texas. Victoria has both her CRCM and CCBCO, as well as being a current SWGSB candidate.

In her career, Victoria has worked in the consulting industry, counseling some of the nation’s largest banks on all matters involving regulatory risk, compliance, and controls. Her experience includes advising on the design of compliance risk management programs and a variety of enforcement action remediation efforts for institutions with assets over $100 billion.

Erin serves as Vice President and Deputy General Counsel for Compliance Alliance. Erin graduated magna cum laude from Loyola University New Orleans with a Bachelor’s degree in Psychology and a Bachelor’s degree in English She earned her Juris Doctor from Saint Louis University School of Law. Erin began her career working in family law and estate planning, where she deepened her passion for helping provide others with security through financial clarity.

Erin’s experience in family law has led her to develop resolutions for a myriad of day-to-day financial issues and situations. While obtaining her law degree, Erin geared her studies towards business and financial subjects within the law, such as transactional drafting, bankruptcy, and securities trading. Erin also has experience preparing estate plans and other asset disposition documents, providing recommendations to implement customers’ long-term needs and goals.

Jessica Lamoreux, JD, works as Assistant Vice President and Associate General Counsel for Compliance Alliance. She graduated magna cum laude from Case Western Reserve University School of Law, where she served as Contributing Editor on the law review. She also holds a Bachelor’s degree in Political Science from Kenyon College. Before her work in regulatory compliance, she served as a law clerk in the U.S. Bankruptcy Court. She is licensed in the State of Ohio.

Ms. Lamoreux’s has a strong background in consumer financial services; beginning as the Compliance Attorney for a mid-size debt collection law firm and later as Associate Counsel for a consumer lender. Most recently, Jessica was the Director of Risk & Compliance at an SaaS startup, where she advised on the design of software for managing the placement of defaulted receivables with third party collectors. Jessica’s work has consistently focused on policy drafting and employee compliance training. She has also frequently presented on regulatory issues at the National Creditors Bar Association and other industry events. Along with her Hotline duties, Jessica will also be a featured ACCESS magazine author.

Julia A. Gutierrez serves as C/A’s Director of Education; developing curriculum and presentations, as well as presenting at various schools and seminars; both live and in a livestream/hybrid format. Julia has over 20 years of financial industry experience to the Compliance Alliance team. She began her career in banking in 2000 while receiving her Bachelor of Business Administration degree in Finance from the University of Alabama. Her compliance knowledge and understanding derive from her combined experience in community banks and consulting. Ms. Gutierrez served as a Risk Management and BSA Officer, assisted in the development of an enterprise wide risk management and compliance program for a de novo institution, assisted in the compliance remediation efforts for an institution who was referred to the DOJ, held positions in retail and branch management, and was a Senior Compliance Advisor for a large regulatory compliance consulting firm.

In addition, Julia also joins the Hotline from time-to-time where her experience is invaluable as a resource. She also is one of our featured authors for both the monthly B/A Access magazine and for articles published by state bankers associations across the nation.

Jefferson Sorley, Jur.M, CRCM, serves as C/A’s Director of Reviews and Products. He has over a decade of expertise in financial institution compliance. Jefferson began his compliance career with a statewide community bank in Kentucky. His experience includes work as auditor/consultant for a top 10 accounting firm and a regional accounting firm conducting compliance reviews for bank clients of various sizes throughout the US. Prior to joining C/A, Jefferson served as the first Compliance Officer for a multi-state mortgage broker start-up, where he designed and executed the firm’s compliance program, including creation of policies, procedures and training. His competencies include state regulatory exam management, compliance program management, research and application of applicable federal and state laws and statutes, evaluating internal controls and developing control recommendations.

Jefferson earned his Juris Master from the Florida State University College of Law, and he holds a Certified Regulatory Compliance Manager (CRCM) designation conferred by the American Bankers Association.

Theodore “Theo” Kelly supports the Compliance Hub division. He holds a Bachelor’s Degree in Political Science from The Ohio State University, a Master’s in Business Administration from Franklin University, and a Juris Doctor from Capital University Law School. Theo served in the United States Marine Corps in communications security and later transitioned to the Ohio Army National Guard as a Military Police Platoon Leader. His professional experience includes serving as first-line of defense at the world’s largest bank and leading Ethics & Compliance operations for a Fortune 500 company.
Theo is dedicated to staying at the forefront of regulatory compliance within the financial industry. He actively maintains and shares relevant knowledge and guidance in this area. His professional pursuits also include writing publications focused on the intersection of emerging technologies with the legal, risk, and compliance fields.

Brett Goodnack, JD, CAMS, serves as an Associate General Counsel for Compliance Hub. He graduated from Duquesne University (Kline) School of Law, achieving the William Arthur Hascall McKinney Award for Excellence in Law, and working in the Preliminary Hearings Division of the Allegheny County Office of the Public Defender. Brett earned a Bachelor of Science degree in Crime, Law, and Justice from Penn State University.

Brett brings with him over a decade of professional passion and practice in due diligence and risk mitigation in the financial services industry, having served as an advisor both consulting to and advocating on behalf of diverse financial institutions. Most recently, he acted as Associate Director for a multinational investment bank in their anti-money laundering and KYC regulatory space. Brett has a gamut of experience in the field of banking compliance, ranging from fiduciary and trust administration, to the foundational development of risk-based operating procedures and processes for governance consulting firms. 

Svitlana Keeney serves as a Compliance Officer for Compliance Hub. Prior to joining Compliance Alliance, Svitlana served as a compliance officer at a large financial organization supporting various businesses, including wealth management, that delivered traditional and custom financial products and services to customers, including high net worth clients.

In her prior role, she provided regulatory compliance support and had responsibilities including reviewing and approving marketing materials, digital assets, and disclosures; developing and reviewing programs, policies, procedures, training materials, guides and job aids; consulting on the applicable regulations; conducting risk assessment and data integrity evaluation. More recently, she participated in several complex initiatives focused on the digital financial and AI-powered products, services, and capabilities.

Svitlana is passionate about contributing to meaningful causes and making a stronger community. She participated in Fight for Air Climb/American Lung Association and volunteered for Habitat For Humanity and Special Olympics in recent years. She continues contributing to various art, sports, and community-building volunteering events.

Steven Ross, CRCM, serves C/A as a Compliance Officer. Steven began his banking career about 20 years ago, then moved into a regulatory compliance role with the Office of the Comptroller of the Currency in 2006 as part of their complaint response team. He’s held various compliance positions at banks ranging from 150M to nearly 30B in assets. Steven holds a B.B.A. Management from Texas Tech University and completed the ABA National Compliance School in 2008.

Most recently, he served as Compliance Officer where he managed compliance activities for multiple divisions operating as separate community banks under the bank holding company. Steven also helped in the development of the compliance program for a small community bank that involved creating policies and procedures, training materials, as well as monitoring and testing tools to assist with risk management and compliance oversight activities.

His diverse background in regulatory compliance adds great value to the Compliance Alliance team. In addition, Steven is one of B/A’s featured authors.

Elizabeth serves as Compliance Advisor on the Compliance Hub team. Her banking experience includes trust department operations, consumer mortgage lending, and community bank compliance. Most recently she served on the compliance team for a holding company responsible for two community banks. She assisted with all aspects of the compliance management systems and served as alternate BSA/AML/OFAC officer for both banks, while keeping a primary focus on lending regulation. At the community bank level, Elizabeth created policies and procedures, prepared board reports, served on an internal fraud team, performed countless file reviews, implemented internal fair lending analysis processes, and coordinated compliance staff training in groups and for targeted performance concerns. Elizabeth worked with OCC, FDIC, and state examination teams.

Experienced as a consumer mortgage lender and underwriter, Elizabeth understands the difficulty of dealing with various factors such as TRID compliance, fair lending law, and secondary market rules while juggling excellent customer service and managing a book of business. Her focus has always been on demonstrating 100% compliance for auditors and examiners, while breaking down complex regulations into understandable concepts and step-by-step processes for bank staff. She began her interest in regulatory and legislative research while earning her BA (summa cum laude) in history and political studies from Huntington University. She holds CCBCO and CBAP certifications from the Independent Community Bankers of America.

Eveline Barnes, CRCM, CAMS, serves C/A’s Compliance Hub as a Compliance Advisor. Evie holds a Bachelor of Criminal Justice degree (Homeland Security and Terrorism major) from Tiffin University and a Master of Science degree (Economic Crime Management major) from Utica College.

Eveline is a highly experienced, compliance professional with a robust background in BSA/AML and regulatory compliance, serving in roles within financial services and gaming. Her experience includes complex AML investigations, quality control and assurance reviews, enhancement of internal control processes, management compliance exams, and issue remediation/validation. Eveline has proven to be a highly effective communicator when responding to requests and engaging with bank regulators during exams.

Michelle Jordan serves as Compliance Advisor for C/A’s Compliance Hub. With a Master’s degree in Jurisprudence from Seton Hall Law School, Newark, NJ, focusing on Financial Regulations, Privacy & Cybersecurity Law, Michelle has developed a deep understanding of Corporate Governance, Compliance, Enforcement & Risk Management. Additionally, she completed the Seton Hall Law School Data Privacy and Security Compliance Certificate Program in 2023. Michelle also holds a Bachelor’s degree in Justice Studies with a Paralegal Concentration from Montclair State University, Montclair, NJ, with a focus on Business and Real Estate Law.

Michelle began her professional career as a Teller at a commercial bank, where she developed a strong foundation in financial services, customer relations, and regulatory compliance. This early experience in the banking industry sparked her interest in compliance and risk management. She later transitioned into real estate sales and management, and eventually into compliance consulting, where she built on her regulatory knowledge and gained extensive experience, specializing in regulatory compliance, financial regulations, privacy, and cybersecurity laws. Throughout her career, Michelle has demonstrated a proven track record in conducting risk assessments, developing compliance strategies, and implementing training programs to mitigate risks and ensure regulatory adherence. Michelle has successfully identified several major data breaches and helped mitigate them by implementing controls to ensure compliance with data protection regulations. She has also enhanced team capabilities through comprehensive training programs, significantly improving compliance adherence and reducing the risk of regulatory violations.

Matt Jones serves as Compliance Advisor on the Compliance Hub team. He brings 20 years of banking experience, most recently serving as Senior Vice President, Deposit Compliance Officer and Information Security Officer for a community bank. During this time, he managed compliance activities, as well as served as a strategic leader for business continuity and disaster recovery planning, information security officer, and vendor management team lead. Throughout his career, he has managed the SAR committee, internal audits, and the consumer complaint program working to enhance regulatory compliance and customer satisfaction.

Like many of C/A’s advisors, Matt has seen many aspects of banking, starting as a Teller and then Personal Banker before moving into Operations. Matt holds an A.A. in Law Enforcement Administration from Lincoln Land Community College.

Scott Daugherty serves as the President of Compliance Alliance. Through Compliance Alliance, he oversees Compliance Hub, Virtual Partners and Assurance Services.  Scott was an integral part of Compliance Alliance’s startup and growth from its inception in 2011. Prior to Compliance Alliance, he joined the legal staff of the Texas Bankers Association in 2003, serving as the primary contact for the legal and compliance hotline, while also tackling legislative issues.

Scott is a frequent and sought-after speaker on bank compliance, regulatory and legal topics. He has spoken at numerous banking and legal conventions, schools, conferences, seminars and other events. Scott is consulted regularly by the banking industry, regulatory agencies and legislators. Scott has also written numerous articles for prominent banking publications, including many state bankers associations’ publications.

Thomas Calvillo works at Compliance Alliance as a Business Development Representative. His work for C/A takes him across many time zones as he speaks with members, and teaches bankers the ins and outs of the single vendor solution system that is Bankers Alliance. He attended Texas A&M University in College Station, TX.

Justin O’Neal serves as Business Development Representative with the Sales Team at Compliance Alliance. Justin graduated from Texas A&M University with a Bachelor’s degree in Psychology. For three years while attending A&M, Justin worked on the front line of First Security State Bank in Clifton, TX as a bank teller, becoming well-versed in transactions, red flags, and processes while there.

After graduation, Justin was on an operations team at a behavioral clinic and later, worked as a process operator team member at Mars Chocolate. His varied experiences made clear that his true passion lies in community banking and he looks forward to continuing to help community banks by connecting them with the many products and services the Compliance Alliance family offers.

Alycia Hinojos joins Bankers Alliance as an Administrative Assistant. Alycia started her career in healthcare until she moved to Charlotte, North Carolina, where she ventured into a new role as an administrative assistant. After relocating to Austin, Texas, she continued in administrative operations, working as an Office Administrator within the automotive industry. Alycia’s energy and support is a great asset to B/A’s client relations, back office procedures and processes, vendor management, and operational oversight.

Marianna is an Administrative Assistant for Bankers Alliance—part of our busy back office staff. A recent graduate from Texas State University, Marianna earned her Bachelor’s degree in Business Administration with a concentration is Business Management. She brings her knowledge, skills, and passion to support the organization’s daily operations.

Marianna’s passion for learning and personal development is evident in her involvement in educational opportunities and participation in professional organizations. Outside of work, Marianna enjoys spending time with her friends and family, trying out new restaurants, attending concerts, and taking her dog to Zilker Park.

Stevie generates the marketing for B/A’s larger outreach efforts, including copywriting, design, production and distribution for all social media channels, email campaigns, conferences, collateral and investor programs. Along with the marketing for Compliance Alliance and Review Alliance, he also provides marketing materials to 32 state bankers associations, both on- and offline. In addition, Stevie art-directs B/A Access magazine.

Black attended PCA in Photo/Film (now UArts) and later, SMFABoston in printmaking. Though most of his career has been in the communication arts in one capacity or another; from managing photography labs to freelance design and writing for print brokers, and product marketing – his first foray into digital marketing was in 2007 as creative director for a search-focused digital marketing group north of Boston.

Royce Price, CCBTO, CCBIA, is a Producer & Video Coordinator for B/A. His early career was centered around the fast-paced and technology-laden television industry where he was an Engineering Manager. His eclectic background also gave him experience in banking operations, education, and technology. In the past, his work involved coordinating and distributing training and education to large groups of individuals; ensuring all requirements were met. He also has extensive experience in transmitting data for large clients for broadcasting including pre-recorded and live events.

Royce has been a vital part of Bankers Alliance’s livestream/ hybrid/ live event recordings since 2020. He’s also the counterpoint for all of our inhouse. His vast technology knowledge base, including cybersecurity, makes him a versatile member of our team.