Our journey began in 2010, driven by the enactment of Dodd-Frank, which created a vital need for State Bankers Associations to assist their community bank members grappling with a surge of regulatory challenges. By 2011, the State Bankers Associations had responded to the industry’s challenges by creating Compliance Alliance which aimed to address the needs of banks overwhelmed with frequent examinations and the new regulations.
As Compliance Alliance has grown, it became clear that our commitment to services and programs specifically tailored to the dynamic regulatory landscape while addressing the unique needs of community banks must continue. Over time, this initiative evolved into a comprehensive suite of services that includes Compliance Hub, Assurance Services, Virtual Partners and Tailored Solutions.
Established in partnership with 16 initial State Bankers Associations, Compliance Alliance’s services were designed to go beyond those offered by endorsed partners, taking a lead role in addressing the quickly changing regulatory landscape. Today, Compliance Alliance supports community banks nationwide as they navigate the complexities of regulatory compliance best practice.
Compliance Alliance has emerged as the foremost compliance service provider for community banks nationwide. Ownership is vested in 38 State Bankers Associations, and our Board of Directors includes the President/CEO or their designee from each of these associations. Collectively, the 38 State Bankers Associations own 100% of the company shares and all profits generated benefit these associations. C/A’s esteemed Board guides our affairs, setting policies, objectives, and overseeing management, while playing a pivotal role in shaping the direction of our compliance services for member banks.
Continuing its responsive approach, Compliance Alliance created Assurance Services in 2019, an auditing division, while also advancing community bank-minded programs. In 2020, we introduced Virtual Partners – the revolutionary Virtual Compliance Officer (VCO) program. This compliance management innovation integrates VCOs at the community bank-level, revolutionizing compliance management, and ensuring a cohesive and adaptive response to regulatory challenges.
At the heart of Compliance Alliance is a reputation forged as the premier provider of compliance services exclusively tailored for banks. Our team, led by attorneys, compliance officers, former bankers, and regulators, brings a wealth of experience to assist community banks nationwide in addressing their most pressing compliance and regulatory issues. With over 500 years of combined experience, our expert team holds various certifications, including CRCM, ACAMS, CAFP, CCBCO, CBAP, CCBIA, CCEP, CIA, CPA, AAP, and CERP, among others.
COMPLIANCE HUB
Compliance Hub raises the bar by uncovering new ways to assist with federal regulatory compliance within your financial institution. Membership-based with unlimited access, Compliance Hub is the solution designed for the whole bank, from your Compliance Officer to the Board of Directors.
Compliance Hub: A Pioneer in Community Banking Compliance
Established in 2011, Compliance Hub stands out as the sole banking industry compliance resource owned, operated, and managed by 37 State Bankers Associations.
Comprehensive Services
Addressing the specific needs of community banking, Compliance Hub offers an all-encompassing suite of bank compliance tools and services, ensuring members stay abreast of consumer and regulatory requirements.
Key Offerings:
- All-Access Hotline: Members benefit from immediate assistance for regulatory and consumer compliance queries through our hotline, available from 7:00 AM to 6:00 PM Central time via live chat, email, or phone.
- Document Reviews: Gain peace of mind with our in-house experts conducting thorough document reviews, providing quick-turnaround recommendations. Unlimited reviews allow for iterative improvements ensuring full compliance.
- Library of Compliance Tools: Access an extensive array of editable tools and products, including calculators, cheat sheets, checklists, compliance calendars, flowcharts, forms, handouts, huddles, matrices, podcasts, policies, procedures, risk assessments, signage, summaries, training tools, videos, webinars, worksheets, and more. Custom tools may be created upon request at no additional cost.
- Easy Access to Regulations: Navigate federal and state regulatory information effortlessly on the Compliance Alliance website. The hotline is available to assist with federal research as needed.
- Summaries of New Regulations: Our legal experts provide concise, summaries of new regulations, offering clarity on how changes impact banks along with actionable implementation plans.
- Regular Updates on Regulations: Stay informed with daily, weekly, and monthly emails providing crucial news, overviews of added tools, and comprehensive information about regulatory requirements and changes.
- Monthly Webinars: Our Monthly Webinars are a two part series of Back to Basics and Training webinars are up-to-date training offering continued education credits. This ensures our members have adequate access to training annually.
- Compliance Huddles: Our Compliance Huddles facilitate discussions among compliance professionals nationwide, addressing hot topics, recent examinations, and general compliance concerns. These sessions, moderated by Compliance Hub’s experts, also serve as valuable networking opportunities for member banks.
- Membership Insights: Participate in one of our live demos to experience the program’s benefits firsthand. Our annual membership fee includes unlimited access to all Compliance Hub products and services for every employee of subscribing banks, making it the most unique and cost-effective, banking compliance resource in the market today.
ASSURANCE SERVICES
Assurance Services elevates banking audits with on-time delivery. When it comes to comprehensive bank audits and reviews, Assurance Services is your trusted partner, providing experience, a meticulous audit process, and consistent timely reporting that ensures your institution is on the right track.
Assurance Services: It is the right place to start.
Established in 2019 providing a full line of audit and compliance reviews. Our team of certified auditors have real world experience and understand community banking.
Comprehensive Services:
- Scheduling to fit Your Needs: We work with our institutions to schedule review dates that not only meet regulatory guidance, but also the needs of management and staff.
- 60 Days to Prepare: Request Lists are delivered 60 days prior to the engagement so documents can be gathered. Sampling is completed early so that our review can begin on the first day of the engagement.
- Communication During the Review: Our team will meet with institution staff on the morning that our engagement begins and give continual updates throughout the review. Daily notes and email communications are provided. Whether additional documents are requested, findings are discovered, or solutions can be offered, you will be 100% informed during the entire review process.
- Exit Meeting: At the conclusion of the engagement, the audit team will conduct an exit meeting with the institution. Our goal is to have no surprises for the institution during this meeting. Daily notes, and exit meeting notes, have been provided and ample opportunity is given to cure any findings during the engagement. Compliance Hub tools are also provided to help cure any findings or to enhance overall compliance.
- Draft Report Generation in 14 Days: At the conclusion of the exit meeting, our staff immediately begins working on a Draft Report. We’re fast! Draft Reports are delivered no more than fourteen (14) days after the Exit Meeting.
- Management Response: After delivery of the Draft Report, the institution has thirty (30) days to respond to any findings or best practices. Our team adds these responses to the Draft, and a Final Report is created.
- Final Report and Delivery: The last step in our process is to present the Final Report to the Board of Directors or Audit Committee of the institution, typically this is completed virtually. Our team wants to ensure that staff and management at all levels of the institution have an opportunity to meet us and ask questions. We’re here to help!
Key Offerings:
- BSA/AML Compliance Review: 5 Pillar Review: A thorough examination covering Officer Designation, Customer Due Diligence, Independent Testing, Training, and Policies, Procedures, Monitoring, and Controls.
- Deposit Compliance Review: Truth in Savings: Ensuring accuracy and compliance.
- Privacy of Consumer Financial Information: Safeguarding consumer data.
- Electronic Banking and Fund Transfers: Assessing compliance with electronic banking regulations.
- Expedited Funds Availability: Ensuring adherence to fund availability regulations.
- Interests on Deposits: Reviewing interest practices.
- Unlawful Internet Gambling: Compliance assessment.
- NOW Account and MMDA: Examination of compliance in these account types.
- Lending Compliance Review:
- Truth in Lending: Assessing transparency in lending practices.
- TRID (TILA-RESPA Integrated Disclosure): Compliance with disclosure regulations.
- Homeowners Protection: Ensuring compliance with mortgage insurance cancellation.
- Homeownership Counseling: Assessing adherence to homeownership counseling requirements.
- Credit Practices Rule and Equal Credit Opportunity: Ensuring fair lending practices.
- Fair Housing: Compliance with fair housing regulations.
- Home Mortgage Disclosure Act (HMDA): Scrutinizing HMDA compliance.
- Fair Credit Reporting & Fact: Reviewing practices related to credit reporting.
- Flood Insurance: Compliance with flood insurance regulations.
- Privacy: Ensuring privacy policy compliance.
- ACH Compliance Review:
- Policies, Procedures, Training, Agreements, Records, Retention, Prenotes, NOCs, Returns, Stop Payments, Disclosures: A comprehensive assessment of ACH practices.
- Internal Control Review:
- Adequacy of Internal Controls: Evaluating the effectiveness of internal controls.
- Compliance with Procedures: Ensuring adherence to established procedures.
- Review of the Operation: A holistic examination of operational processes.
- Teller Cash, Vault Cash, Monetary Instrument Reconciliation, Dual Control Logs: Scrutinizing key control points.
- Special Project Reviews:
- MSB Monitoring and Reporting: Ensuring compliance with regulations related to Money Service Businesses.
- Private Flood Policy Review – Pre-Closing and Post-Delivery: Assessing adherence to private flood policy requirements.
- HMDA Scrubs and LAR Review and Reporting: Comprehensive reviews and reporting for HMDA compliance.
- MRB Monitoring and Reporting: Compliance assessments related to Marijuana-Related Businesses.
- In choosing Assurance Services, you opt for a partner committed to excellence in every facet of banking compliance, helping to ensure your institution is well-prepared and resilient in the face of regulatory scrutiny.
VIRTUAL PARTNERS
Virtual Partners understands the requirements for managing, monitoring, and reporting on a compliant program that passes regulatory scrutiny. Our one-on-one approach to understanding your institution is what sets us apart. Virtual Partners is the solution designed for holistic compliance monitoring and on-going reporting.
Virtual Partners: Monitoring made easy that passes regulatory scrutiny
Established in 2020, Virtual Partners stands out as the leading banking industry compliance monitoring and reporting service provider offering monitoring and reporting on a monthly basis.
Comprehensive Services:
- Staff Augmentation and Seamless Integration: Virtual Partners seamlessly integrate into your team, offering crucial support during transitional periods and ensuring a smooth compliance transition.
- Outsourced Monitoring and Reporting: Entrust Virtual Partners with ongoing monitoring and reporting responsibilities, allowing internal resources to focus on core business activities. Virtual Partners specialize in creating formalized, comprehensive reports that withstand regulatory scrutiny.
- Tailored CMS Programs and Continuous Compliance Improvement: Leverage Virtual Partners’ expertise to build customized Compliance Management System (CMS) programs. Beyond oversight, Virtual Partners provide valuable observations and actionable items for continuous compliance improvement.
- Collaboration and Knowledge Transfer: Work directly with Virtual Partners as they integrate into your team by fostering effective communication and knowledge transfer for a cohesive compliance environment.
- Expertise Management and Regulatory Advisory: Our Virtual Partners maintain advanced expertise on laws and regulations and provide a regular advisory on compliance expectations from regulatory bodies.
- Comprehensive Compliance Program and Policy Development: Virtual Partners implement and manage a robust compliance program that aligns with best practices and assists in the development and review of bank policies and procedures.
- BSA Program Oversight and Action Plan Development: : Virtual Partners implement and manage a robust BSA Program and create effective action plans in response to audit findings and compliance violations.
- Transaction Testing and Control System Efficiency: Assess company operations for compliance risk and regularly evaluate the efficiency of control systems, recommending improvements.
- Monitoring and Reporting utilizing Committee Leadership: Test company procedures, transactions, and compliance-related areas. Chair the Compliance Committee and/or BSA Committee, providing on-going reporting while actively contributing to key governance forums.
Key Offerings:
Virtual Compliance Officer- Full Compliance Management Support
- Augment your staff
- Outsourcing of ongoing monitoring and reporting
- CMS programs built to suit
- Keeping the bank abreast of regulatory requirements and changes
- Consulting with bank officers regarding policy, procedure, and oversight of Compliance
- Monitoring of Compliance for the bank, through transaction testing
- Monitoring of BSA for the bank, through transaction testing
- Chair of Compliance/BSA committee meetings.
- Present monitoring results to Compliance/BSA committee.
- Reporting formal findings to senior management and Board of Directors.
- Presenting a 90-day CMS risk assessment for monitoring.
- Creating formalized reporting that stands up to scrutiny
- Working directly with your team
- Presents findings and recommendations for continuous compliance
- Assists in implementing corrective action
Virtual Compliance Officer– Officer Training
- Augment your staff during transitional periods
- Assists in keeping banks abreast of regulatory requirements and changes
- Consults with Compliance Officer regarding policy, procedure, and oversight
- Trains for monitoring Compliance, through internal transaction testing reporting
- Trains Compliance Officer to make observations
- Trains Compliance Officer to bring corrective action for continued compliance
- Train Compliance Officer in monitoring, and reporting
- Train Compliance Officer to report to senior management and the Board of Directors.
- Participate in Compliance committee meetings
- 1-on-1 training with Compliance Officer weekly
- Create formalized reporting
Suite 16- Off-load Assistance
- Augment your staff during transitional periods
- Outsourcing of monthly monitoring and reporting
- Monthly reviews completed for you
- Reports written based on your monitoring schedule
- Task completed while you focus on regulatory change management
- Formalized reporting that stands up to scrutiny
- Working directly with your team
- Reports identifying issues and providing corrective action for continuous compliance
- Testing after implementation for compliance outcomes
Regulatory Oversight- Management of Regulatory Scrutiny
- Establish effective reporting structure
- Establish management of policy and procedures
- Work to develop adequate risk management structure
- Develop monitoring schedule based on risk management
- Root cause identification and remediation
- Critical weakness identification and resolution timeframe
- System for on-going tracking for weaknesses and resolutions
- Establish validation process for final resolution of weaknesses
- Assistance in examiner communications and periodic reports
Tailored Solutions
Tailored Solutions: Your Bank’s Unique Challenges, Uniquely Solved
Established in 2025, Tailored Solutions empowers banks to concentrate on their core strengths by providing expert execution of complex compliance and operational functions, precisely where and when specialized knowledge and dedicated time are essential.
Comprehensive Services:
- Comprehensive Compliance Program Management: Tailored Solutions offers both complete and segmented implementation of compliance programs, including the seamless integration of a developed compliance management system within your institution’s existing operations.
- Home Mortgage Disclosure Act (HMDA) Data Integrity: We provide periodic verification of HMDA data to ensure accuracy and facilitate timely regulatory reporting.
- Suspicious Activity Alert Review: Our services include the regular review of suspicious activity alerts generated by software and other sources to determine the necessity for further investigation and potential regulatory reporting.
- Community Reinvestment Act (CRA) Performance Analysis: Tailored Solutions conducts periodic analyses of lending patterns and community development activities to support and enhance positive CRA performance outcomes.
- Fair Lending Practice Assessment: We offer periodic assessments of underwriting and pricing practices, incorporating statistical and trend analysis, to identify and mitigate potential risks of illegal discrimination.
Key Offerings:
- Full & Segmented Compliance Programs.
- Accurate & Timely HMDA Reporting.
- Expert BSA/AML Alert Review.
- Optimized CRA Performance.
- Proactive Fair Lending Risk Assessment.
- On-Demand Regulatory Expertise.
- Reduced Compliance Burden.
- Enhanced Regulatory Confidence.
- Customized Compliance Solutions.
- Proactive Risk Identification.
Leadership at Compliance Alliance:
Scott Daugherty – President, Compliance Alliance
Scott Daugherty serves as the dynamic President & General Counsel for Compliance Alliance, steering the strategic direction of the organization and its business lines – Virtual Partners, and Assurance Services. With a rich background in banking and legal expertise, Scott’s visionary leadership led to the conceptualization and establishment of Compliance Alliance in 2011.
Scott’s illustrious career spans roles in retail and branch management, consumer and commercial lending, and significant service on the legal staff of the Texas Bankers Association. As one of the nation’s foremost experts in bank regulatory compliance and law, Scott is not only a seasoned professional, but also a sought-after speaker and contributor to banking publications. His insights have played a pivotal role in shaping Compliance Alliance and helped make it the premier bank compliance service in the industry.
Beyond Compliance Alliance, Scott has been a pivotal figure since founding Assurance Services in 2018 and Virtual Partners in 2020. As one of the driving forces behind these initiatives, Scott continues to oversee the creation and dissemination of advisory services through Compliance Alliance. Simultaneously, he guides the growth and development of Assurance Services and the Virtual Partners program, helping to extend its reach to banks across the nation and at every level.
A passionate advocate for the banking industry, Scott collaborates closely with elected officials, effectively conveying the legislative impact on the industry and, by extension, the community. His unwavering commitment to excellence and strategic vision continues to elevate Compliance Alliance and its subsidiaries to new heights in the financial services landscape.
Chance Williams – Executive Vice President, Virtual Partners
Chance Williams CRCM, CCBCO, CBAP is the Executive Vice President, Virtual Partners. He has a wealth of compliance expertise, his career includes roles in operations, as a Compliance Officer and Auditor, contributing to Business Development Teams, Loan Committees, and various committees liaising with regulatory agencies.
Chance’s extensive experience, spanning more than 25 years includes 17 years as a compliance officer/auditor and 8 years as a senior compliance/audit consultant, positions him as an asset in strengthening bank compliance management systems. His drive and passion for community banking is his passion to continuously offer ideas for innovation and growth.
Chance has been a pivotal figure at Compliance Alliance since 2017 prior to the founding of Assurance Services in 2018 and Virtual Partners in 2020. As one of the driving forces behind these initiatives, he continues to oversee the Virtual Partners program, helping to extend its reach to banks across the nation and at every level.
Chance’s contributions extend to speaking at conventions, meetings, and schools, along with writing articles for state banking association magazines, the Compliance Alliance magazine, and newsletters. His continued focus on enhancing compliance aligns with Compliance Alliance’s commitment to excellence.
Victoria E. Stephen – Executive Vice President and General Counsel, Compliance Hub
Victoria Stephen, JD, CRCM serves as Senior Vice President and Deputy General Counsel for Compliance Hub. Since joining in 2015, she has played a crucial role in leading the hotline attorneys and compliance officers, developing new products, and providing internal and external training. A licensed attorney in Texas, Victoria’s career has included consulting for some of the nation’s largest banks on regulatory risk, compliance, and controls.
Victoria’s passion for banking and compliance developed during an internship with a community bank, and she continued to pursue these interests at The University of Texas School of Law. Victoria is currently attending Southwestern Graduate School of Banking (SWGSB) and continues to add value to our team with her strong knowledge and work ethic.
Her contributions are seen daily in the Chat function of Compliance Hub and include speaking at compliance conferences, schools, and writing for national and state banker publications. Victoria’s experience and leadership contribute significantly to Compliance Hub, its tools, training, and overall impact on the banking industry.
Jeff Swilley, CRCM, serves as CA’s Executive Vice President, Tailored Solutions
Jeff Swilley, CRCM, serves as CA’s Executive Vice President for our Tailored Solutions team. Prior to beginning his tenure, he served as Senior Vice President of Compliance for fifteen years and Executive Vice President of Operations for three years at a regional financial institution in Mississippi, Tennessee, Alabama, and Florida. He began his career in banking with the FDIC as a bank examiner. After three years in that role, he spent more than a decade with the FDIC in compliance, progressing to the position of Senior Compliance Examiner in the Dallas Region.
Jeff has served in many capacities with various compliance groups including as a board member and chairman of the board. He has lectured on banking compliance for a law school course on banking law and has conducted training for various banking compliance peer groups. Along with his duties as a Virtual Compliance Officer, Jeff serves as Editor of the Compliance Access magazine. He also contributes various articles for publication
Our Board
Executive Committee
Rann Paynter – President & Chief Executive Officer, Michigan Bankers Association
Richard Baier – President & Chief Executive Officer, Nebraska Bankers Association
Kristy Merrill – President, New Hampshire Bankers Association
Linda Navaro – President & Chief Executive Officer Oregon Bankers Association
Colin Barret – President & Chief Executive Officer Tennessee Bankers Association
Chris Furlow – President & Chief Executive Officer Texas Bankers Association
Bruce Whitehurst – President & Chief Executive Officer, Virginia Bankers Association
Board of Directors
Scott Latham – President & Chief Executive Officer, Alabama Bankers Association
Lorrie Trogden – President & Chief Executive Officer, Arkansas Bankers Association
Paul Hickman – President & Chief Executive Officer, Arizona Bankers Association
Kevin Gould – President & Chief Executive Officer, California Bankers Association
Jenifer Waller – President & Chief Executive Officer, Colorado Bankers Association
Thomas Mongellow – President & Chief Executive Officer, Connecticut Bankers Association
Kathy Kraninger – President & Chief Executive Officer, Florida Bankers Association
Tripp Cofield – President & Chief Executive Officer, Georgia Bankers Association
Trent Wright – President & Chief Executive Officer, Idaho Bankers Association
Rod Lasley – Chief Operating Officer, Indiana Bankers Association
Ballard Cassady – President & Chief Executive Officer, Kentucky Bankers Association
Ginger Laurent – President & Chief Executive Officer, Louisiana Bankers Association
Tisha Edwards – President & Chief Executive Officer, Maryland Bankers Association
Kathleen Murphy – President & Chief Executive Officer, Massachusetts Bankers Association
Rann Paynter – President & Chief Executive Officer, Michigan Bankers Association
Gordon Fellows – President & Chief Executive Officer, Mississippi Bankers Association
Sam Sill – President & Chief Executive Officer, Montana Bankers Association
Richard Baier – President & Chief Executive Officer, Nebraska Bankers Association
Michael P. Affuso, Esq. – President & Chief Executive Officer, New Jersey Bankers Association
Phyllis Gurgevich – President & Chief Executive Officer, Nevada Bankers Association
Kristy Merrill – President, New Hampshire Bankers Association
John Anderson – Executive Vice President, New Mexico Bankers Association
Jenn Zorn – Executive Vice President / Education and Business Development, New Jersey Bankers Association
Peter Gwaltney – President & Chief Executive Officer, North Carolina Bankers Association
Rick Clayburgh – President & Chief Executive Officer, North Dakota Bankers Association
Mike Adelman – President & Chief Executive Officer, Ohio Bankers League
Adrian Beverage – President & Chief Executive Officer, Oklahoma Bankers Association
Scott Bruun – President & Chief Executive Officer Oregon Bankers Association
Duncan Campbel – President & Chief Executive Officer, Pennsylvania Bankers Association
Karlton Adam – President & Chief Executive Officer, South Dakota Bankers Association
Colin Barret – President & Chief Executive Officer Tennessee Bankers Association
Chris Furlow – President & Chief Executive Officer Texas Bankers Association
Howard Headlee – President & Chief Executive Officer, Utah Bankers Association
Bruce Whitehurst – President & Chief Executive Officer, Virginia Bankers Association
Glen Simecek – President & Chief Executive Officer, Washington Bankers Association
Mark Mangano – President & Chief Executive Officer, West Virginia Bankers Association