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Last Updated Tool Name
01/01/2024 Regulation E Error Resolution Verbal Intake Worksheet
01/01/2024 Monetary Instrument Log
01/01/2024 BSA Sale of Monetary Instruments Procedures (Cash Purchase)
01/01/2024 Check Cashing Guidelines Procedures
01/01/2024 Night Depository Agreement
01/01/2024 Customer Identification Program Identity Verification Cheat Sheet
01/01/2024 Non-Deposit Investment Sales Policy
01/01/2024 Consumer Complaint Handling Procedures
01/01/2024 Completing the CTR Procedures
01/01/2024 BSA Sale of Monetary Instruments with Cash Flowchart
12/29/2023 Affidavit for Check Forgery
07/07/2023 Consumer Complaints Policy
02/21/2023 Regulation CC Electronic Check Collection and Returns
02/10/2023 Safe Deposit Box Training
11/22/2022 Check Handling Drawer Signature Issues Training
11/17/2022 BSA/AML/OFAC Training
10/25/2022 Check Handling Basics Payee Signature Issues Training
08/24/2022 Cash Withdrawal Letter of Indemnification
10/16/2017 Elder Abuse Risk Assessment
01/01/2015 Check 21 Guidelines
01/01/2015 FDIC Insurance Summary
01/01/2015 Mutilated Currency Summary
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The federal banking compliance advisory service owned by 38 State Bankers Associations – staffed with attorneys, former auditors and compliance specialists; all with community banking experience and the know-how to keep your team’s knowledge fresh in the ever-changing regulatory landscape.

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C/A Offices Closed — September 11-12, 2025

Dear Members,  

The Compliance Alliance offices will be closed for our annual employee training today, Thursday, September 11, 2025, and tomorrow, Friday, September 12, 2025. However, we will have Hotline coverage today from 7 am – 12 pm CDT.  

During this time, feel free to browse our library of training videos and tools. If you have any questions or other inquiries, please feel free to submit them and we will take care of them as soon as we return. If you have a true emergency, we will be monitoring the inbox and will reach out as soon as possible.  

Thank you for your membership and we wish you a wonderful week. 

–  The Compliance Alliance TeamÂ