Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) Compliance
Fulfill Your UDAAP Requirements
Under the Dodd-Frank Wall Street Reform and Consumer Protection Act, the CFPB has responsibility to implement, examine for compliance with, and enforce Federal consumer financial law. Financial institutions are prohibited from committing unfair, deceptive, or abusive acts and practices in connection with consumer financial products and services.
CFPB Supervision and Examination Manual – Version 2.0
Related Tools
- Consumer Complaint Handling Procedures
- UDAAP Compliance Program Procedures
- Consumer Complaint Tracking and Resolution Log Worksheet
- UDAAP in Marketing Webinar PowerPoint
- Consumer Complaints and Regulatory Expectations Training
- UDAAP Policy
- Regulation AA Consumer Loans Cosigner Audit Flowchart
- UDAAP Product Analysis Worksheet
- Consumer Complaints Policy
- Regulation AA Consumer Loans Cosigner Loan Officer Flowchart