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Bureau releases Complaint snapshot: 50 state report

October 23, 2018 / Source: CFPB

Bureau releases Complaint snapshot: 50 state report

By Chris Johnson – OCT 23, 2018

Every day, people across the country submit complaints to the Bureau of Consumer Financial Protection. The complaints are about a wide variety of consumer financial products and services, from checking accounts to auto loans. Like the states they call home, each person’s complaint is different.

Today, we released our Complaint snapshot: 50 state report, which illustrates both the unique—and shared—challenges reported by people in all 50 states and the District of Columbia. Here are some highlights from our latest report. Since Jan. 1, 2015:

  • We’ve received more complaints from consumers in California than any other state. Florida, Texas, New York, and Georgia took the next four spots.
  • In Florida, consumers complained to the Bureau most often about credit or consumer reporting, while the most common complaint we received from consumers in Texas was about debt collection.
  • People in Wyoming submitted the fewest complaints of any state. 

Just as every state is different, every person has different questions and needs different resources for their financial lives. That’s why we offer a wealth of useful financial information and Web tools to answer your questions and help you make more informed choices about your money. You can find answers to hundreds of questions about a wide range of financial topics, including auto loans, credit cards, debt collection, and mortgages. You can also call us toll-free at (855) 411-2372, where we can answer your questions about financial products and services in more than 180 languages.