WASHINGTON – The Federal Deposit Insurance Corporation (FDIC) issued the March 2023 edition of the Consumer Compliance Supervisory Highlights. The purpose of this publication is to enhance transparency regarding the FDIC’s consumer compliance supervisory activities and to provide a high–level overview of consumer compliance issues identified in 2022 through the FDIC’s supervision of state non–member banks and thrifts.
This edition of Consumer Compliance Supervisory Highlights includes supervisory observations related to consumer protection laws, examples of practices that may be useful in mitigating risks, regulatory developments, and consumer compliance resources. The publication also provides an overview of consumer complaint trends. This information helps support efforts to manage consumer compliance responsibilities and stay abreast of regulatory topics.