FinCEN Consolidates and Updates Customer Due Diligence FAQs to Align with Exceptive Relief Order

May 6, 2026 / Source: FinCEN

The Financial Crimes Enforcement Network (“FinCEN”) is re-issuing frequently asked questions (FAQs) regarding customer due diligence requirements for covered financial institutions. These FAQs were separately published on July 19, 2016, April 3, 2018, and August 3, 2020, to assist covered financial institutions in understanding the scope of the final rule Customer Due Diligence Requirements for Financial Institutions, published on May 11, 2016, and amended on September 29, 2017 (“CDD Rule” or “the Rule”). The purpose of re-issuing the FAQs is to consolidate the three sets of FAQs into one document and update certain FAQs to align with the exceptive relief order FinCEN issued on February 13, 2026 (FIN-2026-R001) (“Account Opening Exceptive Relief Order”).

For further information regarding customer due diligence requirements, including the CDD Rule, please see FinCEN’s CDD webpage.