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Bank Operations Procedures

Last Updated Tool Name
09/26/2025 Regulation E Error Resolution Procedures
01/01/2025 Reducing the Risk of Corporate Account Takeovers Procedures
01/01/2025 BSA Completing the SAR Procedures
01/01/2025 Courier Service Procedures
01/01/2025 ODP FDIC Guidance Procedures
01/01/2025 Regulation D Savings and Money Market Account Procedures
02/16/2024 Deposit Regulations Change in Terms Procedures
01/01/2024 Change of Address Procedures
01/01/2024 Returned Mail and Hold Mail Procedures
01/01/2024 Military Lending Act (MLA) Procedures
01/01/2024 Audit Procedures
01/01/2024 Safe Deposit Box Procedure
01/01/2024 Beneficial Ownership Procedures
01/01/2024 Garnishment of Accounts Containing Federal Benefits Payments Procedures
01/01/2024 Branch Closing Procedures
01/01/2024 Stop Payment Procedures
01/01/2024 BSA Sale of Monetary Instruments Procedures (Cash Purchase)
01/01/2024 Check Cashing Guidelines Procedures
01/01/2024 Consumer Complaint Handling Procedures
01/01/2024 Completing the CTR Procedures
08/08/2023 BSA Wire Transfer Procedures
01/24/2023 CTR Audit and Testing Procedures

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Compliance Alliance

The federal banking compliance advisory service owned by 38 State Bankers Associations – staffed with attorneys, former auditors and compliance specialists; all with community banking experience and the know-how to keep your team’s knowledge fresh in the ever-changing regulatory landscape.

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Holiday Closure — December 31, 2025 – January 2nd, 2026

Dear Members, 

On Wednesday, December 31st, 2025, the Compliance Alliance offices are closed but we will have a limited staff on our Hotline from 7 am – 4 pm Central. 

On Thursday, January 1st, 2026, the Compliance Alliance offices will be closed to celebrate the holiday with our families.

On Friday, January 2nd, 2026, the Compliance Alliance offices are closed but we will have a limited staff on our Hotline from 7 am – 4 pm Central. 

During this time, feel free to browse our library of training videos and tools. If you have any questions or other inquiries, please feel free to submit them and we will take care of them as soon as we return. Thank you for your membership and we wish you a wonderful week.