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Description: This session will review the federal expectations that apply when a financial institution encounters possible elder financial exploitation. The webinar will cover common fraud patterns and tactics used against older adults, along with practical indicators that may signal heightened risk. The presentation will also address the institution’s role in evaluating unusual activity, documenting concerns, and determining when a report to authorities may be appropriate. Participants will gain a foundation for recognizing behavioral and transactional warning signs and an overview of reporting processes that apply in suspected exploitation cases.
Key Takeaways:
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- Overview of federal expectations for handling suspected elder financial exploitation
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- Common fraud methods, scams, and persuasion techniques used against older adults
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- Indicators and red flags that may help staff identify potential exploitation
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- Considerations for documenting concerns and escalating unusual activity
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- General requirements for reporting suspected exploitation, including SAR filing expectations
Who Should Attend: Branch managers, frontline staff, tellers, BSA personnel, senior management, compliance officers, customer service representatives, and internal auditors.
Presenter:
Roy Hall
Compliance Advisor
Roy Hall is a Compliance Advisor at Compliance Hub with a background in regulatory exams, advisory, testing, and quality control. He has served as an examiner at both state and federal levels and worked with top U.S. financial institutions through Big 4 regulatory advisory. Roy has led initiatives to enhance compliance frameworks, strengthen risk controls, and improve operations. He specializes in consumer protection regulations and audit management. Roy is also a featured author for Compliance Alliance.