B2B: Intro to Deposits for Tellers

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Description: 
This webinar will provide an overview of important deposit regulations which are pertinent to branch staff and tellers. We will take an introductory approach to deposit regulations such as Regulation DD, Regulation CC, and Regulation E, outlining key requirements and characteristics. Tellers will walk away from this webinar with a better understanding of the overall deposit compliance expectations for opening deposit accounts, handling deposit transactions, implementing holds on funds, and more.

People Who Should Attend: 

Tellers, branch managers, account opening personnel, and deposit/operations personnel.

Presenter:

Elizabeth Holtrop
Compliance Advisor

Elizabeth serves as Compliance Advisor on the Compliance Hub team. Her banking experience includes trust department operations, consumer mortgage lending, and community bank compliance. Most recently she served on the compliance team for a holding company responsible for two community banks. She assisted with all aspects of the compliance management systems and served as alternate BSA/AML/OFAC officer for both banks, while keeping a primary focus on lending regulation. At the community bank level, Elizabeth created policies and procedures, prepared board reports, served on an internal fraud team, performed countless file reviews, implemented internal fair lending analysis processes, and coordinated compliance staff training in groups and for targeted performance concerns. Elizabeth worked with OCC, FDIC, and state examination teams.

Experienced as a consumer mortgage lender and underwriter, Elizabeth understands the difficulty of dealing with various factors such as TRID compliance, fair lending law, and secondary market rules while juggling excellent customer service and managing a book of business. Her focus has always been on demonstrating 100% compliance for auditors and examiners, while breaking down complex regulations into understandable concepts and step-by-step processes for bank staff. She began her interest in regulatory and legislative research while earning her BA (summa cum laude) in history and political studies from Huntington University. She holds CCBCO and CBAP certifications from the Independent Community Bankers of America.