B2B: Military Lending & Servicemember Protections: Navigating the MLA and SCRA

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CE Credits: 1.25 CRCM,
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Published: July 8th, 2025

Description: 
B2B: Military Lending & Servicemember Protections: Navigating the MLA and SCRA

Description: 

This webinar will serve as an overview and explore the key requirements under the Military Lending Act (MLA) and the Servicemembers Civil Relief Act (SCRA) – including when each law applies, what protections are triggered, and how to distinguish between them. We’ll also unpack recent regulatory updates and enforcement actions under both laws, and highlight how evolving expectations may impact your bank’s obligations – whether originating, servicing, or monitoring credit obligations involving servicemembers or their families.

Key Takeaways:

    • Walk away with updated best practices for ensuring your bank’s military lending compliance program aligns with today’s legal and regulatory landscape.

    • Clarify the core differences between the SCRA and MLA, including applicability, covered transactions, and timing triggers.

    • Learn how to respond to military status notifications and requests and adopt compliant servicing practices.

    • Understand recent DOJ and CFPB enforcement trends, including scrutiny over mandatory autopay requirements, interest rate cap enforcement, and arbitration clauses.

People Who Should Attend: 

Branch Staff, Account Opening Staff, Lending Staff, and Compliance Officer/Staff, Staff addressing and responding to requests from customers who serve in the United States military or their families.

Presenter:

Brett Goodnack, JD, CAMS
Associate General Counsel

Brett Goodnack, JD, CAMS, serves as an Associate General Counsel for Compliance Hub. He graduated from Duquesne University (Kline) School of Law, achieving the William Arthur Hascall McKinney Award for Excellence in Law, and working in the Preliminary Hearings Division of the Allegheny County Office of the Public Defender. Brett earned a Bachelor of Science degree in Crime, Law, and Justice from Penn State University.

Brett brings with him over a decade of professional passion and practice in due diligence and risk mitigation in the financial services industry, having served as an advisor both consulting to and advocating on behalf of diverse financial institutions. Most recently, he acted as Associate Director for a multinational investment bank in their anti-money laundering and KYC regulatory space. Brett has a gamut of experience in the field of banking compliance, ranging from fiduciary and trust administration, to the foundational development of risk-based operating procedures and processes for governance consulting firms.