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CE Credits: 1.25 CRCM CAFP
Description:
With new regulatory scrutiny, shifting consumer sentiment, and overall market pressures, financial institutions need to be performing a deep-dive into their overdraft protection programs. This webinar will cover the regulatory requirements of overdrafts, from advertising, account disclosures, lines of credits and bank oversight, to the shifting trends in use of overdrafts as an industry and what this means for educating customers on the use of overdrafts on their accounts.
People Who Should Attend:
Compliance, Internal Audit, Senior Management, Deposit Operations, Lending Operations, Legal Counsel, Tellers, and front lines of staff.
Presenter: Elizabeth K. Madlem, JD, Vice President & Deputy General Counsel
Elizabeth is the Vice President of Compliance Operations and Deputy General Counsel at Compliance Alliance. In the past, she served as both the Operations Compliance Manager and Enterprise Risk Manager for Washington Federal Bank, a $16 billion dollar organization headquartered in Seattle, WA. She has industry expertise and real-world solutions surrounding bank-enterprise initiatives and knowledge of contract law and bank regulatory compliance. An attorney since 2010, Elizabeth was a Summa Cum Laude, Phi Beta Kappa, Delta Epsilon Sigma graduate of Saint Michael’s College in Burlington, VT, and a Juris Doctor from Valparaiso University School of Law in Indiana.
As the Vice President of Compliance Operations, Elizabeth oversees C/A’s Products and Services and plays an important part in all operational areas of C/A.