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ABA CE Credits: 1.25 CRCM, CERP
Description: “Junk” fees continue to be intensely scrutinized by regulators. In the realm of community banking, overdraft and insufficient funds fees have been a particular focus. In August 2022, the FDIC issued a Supervisory Guidance on Multiple Re-Presentment NSF Fees warning institutions about the serious consumer compliance risks associated with the assessment of multiple NSF fees arising from the re-presentment of the same unpaid transaction. The CFPB, along with other regulatory agencies, issued guidance addressing multiple re-presentments and “surprise” overdraft fees, meaning fees assessed because of intervening transactions that were processed before the debit settled causing an overdraft. We have now had over a year of processing this guidance and regulator statements, so it is time for an update to assess the current regulatory landscape.
People Who Should Attend:
People who should attend: Deposit Personnel, Compliance Officers, and Compliance Staff, and similar Personnel.
Presenter: Julia A. Gutierrez
Vice President of Education / C/A
Julia A. Gutierrez serves as Vice President of Education for Compliance Alliance; developing curriculum and presentations, as well as presenting at various schools and seminars; both live and in a livestream/hybrid format. Julia has over 20+ years of financial industry experience to the Compliance Alliance team. She began her career in banking in 2000 while receiving her Bachelor of Business Administration degree in Finance from the University of Alabama. Her compliance knowledge and understanding derive from her combined experience in community banks and consulting. Ms. Gutierrez served as a Risk Management and BSA Officer, assisted in the development of an enterprise wide risk management and compliance program for a de novo institution, assisted in the compliance remediation efforts for an institution who was referred to the DOJ, held positions in retail and branch management, and was a Senior Compliance Advisor for a large regulatory compliance consulting firm.
In addition, Julia also joins the Hotline from time-to-time where her experience is invaluable as a resource. She also is one of our featured authors for both the monthly B/A Access magazine and for articles published by state bankers associations across the nation.