Bank Operations

Last Updated Tool Name
10/21/2024 Summary of CFP Circular 2024-05: Improper Overdraft Opt-In Practices
10/04/2024 Garnishment of Accounts Receiving Federal Benefit Payments Cheat Sheet
10/04/2024 Consumer Complaint Tracking and Resolution Log Worksheet
10/04/2024 Adverse Media Screening (Negative News) ZIP file
10/04/2024 CRA Public File Audit Worksheet
10/04/2024 BSA Timing Requirements Cheat Sheet
10/04/2024 Complaint Management Risk Assessment
07/11/2024 Wire Transfer Risk Assessment
07/01/2024 Regulation E Error Resolution Final Payment Letter
03/12/2024 Corporate Resolution Form
03/05/2024 Consumer Deposit Account Opening Disclosures Cheat Sheet
03/01/2024 Corporate Account Takeover (CATO) Policy
02/27/2024 Call Center Policy
02/27/2024 2024 Beneficial Ownership Final Rule Summary (Access Rule)
02/27/2024 Board Reporting Template
02/16/2024 SAR Narrative Checklist
02/16/2024 Deposit Regulations Change in Terms Procedures
02/15/2024 Benefit & Memorial Fund Accounts Cheat Sheets
02/12/2024 Debit Card Interchange Fees and Routing Proposed Rule Summary
01/23/2024 Instant Issue Debit Card Audit Worksheet
01/01/2024 Check Handling Stop Payment Training
01/01/2024 Change of Address Procedures
01/01/2024 CRA Notice (OCC)
01/01/2024 Returned Mail and Hold Mail Procedures
01/01/2024 CRA Notice (FRB)