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Comment Period: Request for Information on Annual Consumer Trust in Banking Survey


Office of the Comptroller of the Currency (OCC), Treasury.


Request for information and comment.


The OCC is gathering information and comments to inform the development of an annual survey to understand consumer trust in banking and bank supervision that the agency plans to develop and implement, as discussed in the OCC’s Strategic Plan for 2023ā€“2027. The purpose of this request for information (RFI) is to solicit input to maximize the value and use of any survey. Specifically, the RFI seeks comments on the scope of the survey, components and drivers of trust, and ways to track and analyze trust over time.


Comments must be received on or before October 10, 2023.

  • October 10, 2023
  • Time: All Day